The Building Safety Act 2022 makes two things clear: your people must be properly trained, and the evidence of that training, along with every other critical document, must be stored digitally, securely, and available “to the right person, at the right time, in the right format.” While compliance programmes create competent staff, MosaicGT creates the golden thread that proves it: automatically capturing certificates, version-controlling manuals and risk assessments, and giving landlords, accountable persons, and regulators instant access from day one through the entire life-cycle of the building.

This article explores why compliance training for building staff matters, what’s legally required, and how good training supports the success of your workplace.

Why Building Safety Compliance Training Matters

Every building is a busy place where many people work together to keep things running smoothly. Cleaners, security staff, caretakers, maintenance workers and support teams all carry out important tasks. But these roles also come with risks—from slips and falls to handling sensitive information.

Without proper training, staff may put themselves or others at risk. That’s why employers must make sure their teams receive adequate training. This isn’t just a good idea—it’s a legal requirement.

In the UK, laws such as the Health and Safety at Work etc. Act 1974, the Equality Act 2010, and GDPR rules set out what employers need to do. By following these laws and providing health and safety training, businesses help protect people and avoid fines, reputational damage, or legal action.

Equally important is being able to prove your people are trained and your building information is current. That’s where a secure digital ‘golden thread’ platform, such as MosaicGT comes in.

What Compliance Training Should Cover

Training should be relevant to the tasks staff carry out and the risks they face. It should also be up to date with UK regulations. Here are the key areas where compliance training can make a real difference:

1. Health and Safety Training

All staff should receive basic health and safety training, no matter their role. This includes:

• How to report hazards
• Emergency procedures and fire drills
• Safe manual handling of equipment
• Wearing and caring for Personal Protective Equipment (PPE)
• Risk awareness in high-traffic or shared spaces

If your site involves heights, tools, or technical systems, then specialist safety courses will also be needed.

2. Working at Height

Working at height remains one of the most dangerous tasks in the construction sector. Any staff involved in tasks like window cleaning, roof maintenance or signage installation should be trained in line with the Work at Height Regulations 2005.

This training isn’t just about using ladders safely—it also includes planning the work, choosing the right equipment, and preventing falls through barriers, harnesses or scaffolding. Employers must ensure that both the worker and their supervisor understand how to carry out these jobs safely. Good preparation prevents accidents—and saves lives.

3. Asbestos Awareness

Many buildings constructed before the year 2000 still contain asbestos, often hidden within walls, ceilings, or flooring materials. Staff carrying out maintenance, inspections or refurbishments need to know how to identify potential asbestos risks and follow the correct procedures.

Asbestos awareness training teaches people to avoid disturbing these materials and to take immediate action if they do. Understanding the serious long-term health consequences of exposure is crucial. This knowledge doesn’t just protect the individual—it safeguards everyone in the building.

4. Fire Safety

Fire safety is a cornerstone of compliance in any building environment. Staff must be trained to identify fire hazards, raise the alarm, and respond calmly and quickly in an emergency.

Evacuation procedures should be clearly understood, including the location of exits and muster points. In some cases, staff may need additional fire warden training. Fire wardens take on specific responsibilities during emergencies, such as sweeping their area or guiding others to safety. Regular fire drills and updated instruction help ensure everyone is prepared if the real thing occurs.

5. Data Protection and GDPR

You might not think of building staff as handling sensitive data—but they often do. From visitor records and access logs to contractor details or CCTV footage, personal data is routinely encountered across estates and facilities.

Training in data protection ensures this information is handled in line with GDPR and the UK’s Data Protection Act. That means collecting only what’s needed, storing it securely, and never sharing it without permission. When staff understand their data responsibilities, they help the organisation stay compliant and protect individuals’ privacy.

Every certificate, risk assessment, method statement and RAMS produced by these training programmes must form part of your building’s golden thread—a living, traceable record that the Building Safety Regulator can inspect at any time. MosaicGT captures each document the moment it’s issued, automatically timestamps and encrypts it, links it to the exact asset, floor or system it concerns, and stores a full audit trail of who viewed or updated it. The result: iron-clad evidence of compliance that’s instantly accessible to the right people—landlords, accountable persons, contractors or fire-and-rescue teams—whenever they need it, without the paper chase.

Training Based on Risk

Good compliance training starts with a risk assessment. This helps employers understand:

• What each role involves
• What laws apply to those tasks
• Where training is needed to reduce risk

For example, a cleaner may need COSHH training to handle chemicals, while a front desk worker needs to know about data protection and visitor safety.

Ongoing Training and Refresher Courses

Compliance isn’t something you do once and forget about. Laws change, buildings evolve, and staff need reminders to keep their knowledge fresh.

Here’s what we recommend:

• Annual refresher courses for fire safety, GDPR, and basic first aid
• Updated training when someone changes job role
• Immediate training when risks or laws change
• Onboarding sessions for all new starters

Keeping records of completed training helps prove your organisation stays compliant and is meeting its legal responsibilities.

The Role of Online Training

For many companies, online training has become the easiest way to keep staff informed. These digital courses are:

• Flexible: staff can complete them on-site or at home
• Trackable: completions and scores can be stored automatically
• Cost-effective: no need for travel or hiring external trainers
• Consistent: every staff member receives the same information

While some high-risk topics still need in-person training, online safety courses are ideal for awareness-level content and regular updates.

A Culture That Supports Compliance

Good training is only part of the picture. What matters just as much is creating a culture where people understand the importance of compliance, feel supported to speak up, and know where to find help.

Managers should lead by example—following the rules themselves, supporting staff through training, and making clear that safety and fairness come first.

When compliance becomes part of everyday thinking, teams work better together and avoid unnecessary risks or mistakes.

Final Thoughts

At MosaicGT, we understand the value of well-trained, confident teams—especially in sectors that involve responsibility, safety, and public trust. While we don’t offer training ourselves, we strongly encourage businesses to take compliance seriously and provide their building staff with the tools they need to do their jobs safely and correctly.

Whether through online training, hands-on sessions, or blended learning, giving your staff adequate training is one of the smartest investments you can make. From construction sector sites to everyday workplaces, compliance training ensures your people and your organisation stay compliant—and that’s something no business can afford to overlook.